Privacy Policy
Our privacy policy and how we use your data
Effective date: January 1, 2025
1. Introduction
Evidentia Pro (“we,” “us,” or “our”) operates the Evidentia Pro platform. This Privacy Policy describes how we collect, use, and protect information when you use our Service.
2. Information We Collect
- Account information: Name, email address, organization name, and billing details provided at registration.
- Client data: Case records, assessment entries, outcome data, and related documentation you enter into the platform.
- Usage data: Log data, IP addresses, browser type, pages visited, and feature interactions collected automatically.
- Communications: Messages you send us via email or contact forms.
3. How We Use Your Information
- Provide, operate, and improve the Service
- Process payments and manage your subscription
- Send transactional emails and service-related notifications
- Respond to support requests and inquiries
- Monitor for security incidents and ensure platform integrity
- Comply with legal obligations
4. Client Data
Client data you enter into Evidentia Pro belongs to you. We act as a data processor on your behalf and process client data only to provide the Service. We do not sell, share, or use client data for marketing or analytics purposes.
5. Data Sharing
We do not sell your personal information. We may share information with:
- Service providers: Third-party vendors who assist us in operating the platform under confidentiality agreements.
- Legal requirements: When required by law, court order, or to protect the rights and safety of our users or others.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security monitoring. No system is perfectly secure; we encourage you to use strong passwords and report any suspected unauthorized access.
7. Data Retention
We retain account and client data for the duration of your subscription and for a reasonable period thereafter to comply with legal obligations. You may request deletion of your data by contacting us.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data. To exercise these rights, contact us at privacy@evidentiapro.com.
9. Cookies
We use cookies and similar tracking technologies to operate the Service. See our Cookie Policy for details.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by email or through the Service.
11. Contact Us
For privacy questions, contact us at privacy@evidentiapro.com.